Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.
Our Privacy Commitment
HumanEdge Academy (IEACP) is committed to protecting your privacy and ensuring transparency about how we handle your personal information. We comply with GDPR, CCPA, and other applicable privacy laws worldwide.
1. Information We Collect
Account Information
Name, email, profile data, authentication information
- Full name
- Email address
- Profile photo
- Password (encrypted)
Learning Data
Course progress, assignments, grades, learning preferences
- Course enrollments
- Video watch time
- Quiz scores
- Discussion posts
Technical Data
Device information, IP address, browser data, usage analytics
- IP address
- Browser type
- Device model
- Operating system
Preference Data
Language settings, notification preferences, accessibility options
- Language choice
- Email preferences
- Timezone
- Accessibility settings
Automatic Data Collection
We automatically collect certain information when you use our services:
- Log data (IP address, browser type, access times)
- Device information (device type, operating system)
- Usage data (pages visited, features used, time spent)
- Performance data (loading times, error reports)
- Location data (country/region based on IP address)
2. How We Use Your Data
Educational Services
- Provide access to courses and learning materials
- Track learning progress and completion
- Generate certificates and transcripts
- Personalize learning recommendations
Communication
- Send course updates and announcements
- Provide customer support
- Send marketing communications (with consent)
- Notify you of important policy changes
Platform Improvement
- Analyze usage patterns to improve our services
- Conduct research and development
- Ensure platform security and prevent fraud
- Comply with legal and regulatory requirements
4. Data Security
We implement industry-standard security measures to protect your personal information:
Technical Safeguards
- SSL/TLS encryption for data transmission
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Multi-factor authentication for admin access
Operational Safeguards
- Access controls and role-based permissions
- Employee security training and background checks
- Regular backup and disaster recovery procedures
- Incident response and breach notification protocols
5. Your Privacy Rights
Access Your Data
Request a copy of all personal data we hold about you
Correct Your Data
Update or correct any inaccurate personal information
Delete Your Data
Request deletion of your personal data (subject to legal requirements)
Data Portability
Export your data in a machine-readable format
Restrict Processing
Limit how we process your personal information
Object to Processing
Object to certain types of processing of your data
7. International Data Transfers
As a global educational platform, we may transfer your data across international borders. We ensure appropriate safeguards are in place:
- Adequacy decisions from relevant data protection authorities
- Standard Contractual Clauses (SCCs) with service providers
- Binding Corporate Rules for intra-group transfers
- Consent where required by applicable law
8. Data Retention
Account Data
Retained while your account is active and for up to 2 years after deletion for legal compliance.
Learning Data
Course progress and completion records retained for up to 7 years for academic transcript purposes.
Technical Data
Log files and usage data typically retained for 12-24 months for security and operational purposes.